The below is the response concerning a Sportline Pedometer. Not the top of the line, but a mid-range when purchased.
Subject | RE: Picture attached... |
From | |
To | XXX |
Sent | Monday, November 22, 2010 1:16 PM |
Hello XXX
You have a one year warranty from the date of purchase on this unit. If the battery change does not light up the screen, then there is nothing we can do in terms of a replacement, because it is out of warranty and was discontinued a year or so ago. I would check the polarity of your batteries and be sure they are good batteries in terms of a charge.
Thank you,
Jay Pomykala
Sportline Customer Service Rep.
4 Executive Plaza
Yonkers, NY 10701
866-694-4575
SHIPPING RETURNS:
Hazleton Distribution Center
C/O Returns
585 Oak Ridge Road
Hazleton, PA 18202
From: XXX
Sent: Saturday, November 20, 2010 3:17 PM
To: Sportline Customer Support
Subject: Picture attached...
I purchased this pedometer from Target. It sat in a bin with the battery in it…and wasn't used because it was just too cumbersome. Recently, I decided I would try to start using it. The display wouldn't come on… so I purchased a new battery and changed it. The display still doesn't come on.
What do I need to do? What else could it be other than the battery?
It was used less than 10 times originally.